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Shipping Policy

We're working hard to get your order packed quickly. It usually takes about two to five business days for us to quality check, pack up and ship out your order.

NOTE: The delivery time takes business days as the unit of calculation! 

Below shipping fees apply to all orders (no purchase amount, weight, units required).

Country Standard

Shipping 

Speed

Express

Shipping 

Speed

U.S FREE 7-15 $15 5-7
Australia FREE 7-15 $15 5-7
U.K FREE 7-15 $15 5-7
Hong Kong FREE 7-15 $15 2-5
Singapore FREE 7-15 $15 2-5
Malaysia FREE 7-15 $15 3-7
Canada $7 7-15 $15 5-7
U.S-Alaska, Hawaii,Puerto Rico - - $15 7-12
Germany $7 6-14 $18 5-7
France $7 6-11 $18 5-7
Italy $7 8-13 $18 5-7
Netherlands $7 5-12 $18 5-7
Spain $7 6-12 $18 7-10
Ireland $7 10-15 $18 7-10
Denmark $7 10-20 $18  7-10
Belgium $7 7-12 $18 7-10
Finland $7 15-25 $18 5-7
Sweden $7 6-12 $18 5-7
Austria $7  7-12 $18 3-5
Japan $7 7-15 $15  5-7
South Korea $7 7-15 $15 5-7
Other Countries - - $20  5-15

*Not available to P.O. Boxes.

NOTE: Cannot ship to the following areas: U.S. Territories and APO/FPO/DPO sites, Armenia, Ascension Island, Azerbaijan, Belarus, China, Costa Rica, Ecuador, Egypt, El Salvador, French Southern Territories, Georgia, India, Iraq, Isle of Man, Kazakhstan, Kuwait, Lebanon, Moldova, Morocco, Nigeria, North Macedonia, Pakistan, Qatar, Romania, Russia, Serbia, Tristan da Cunha,  Ukraine, etc.

Because of the COVID-19, carrier services may have some unexpected delays in transit and providing tracking details, we know it’s annoying and we appreciate your patience and understanding in advance.  

Custom Duties

Any parcels returned to us due to the customer refusing to pay customs charges/taxes, full refund is not acceptable. We only accept 30% refund of the order in this case.

As to the customs tax, we want to inform you that we will do everything what we can to avoid the extra money you may pay, so do not worry about this. If you have custom trouble, please contact us.

Please note that according to customs regulations, AROLORA cannot declare purchased items as a gift.